Privacy Policy

1. Introduction

DNS Insight ("we", "our", or "us") is operated by Brindleford Technologies Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dnsinsight.org or use our mobile application (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the app.

2. Information We Collect

Information You Provide

• Account Information: If you create an account, we collect your email address and password (stored securely hashed).
• Saved Results: DNS lookup results and other tool outputs you choose to save to your account.

Information Automatically Collected

Website

• Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Tool Usage: Domains and IP addresses you query using our tools (not linked to your account unless you save results).

Mobile App

• Device Information: Device type, operating system version, and app version.
• App Usage: Screens visited, features used, and tool queries performed within the app.

Analytics (Website and App)

We use Rybbit, a privacy-focused analytics platform that we host on our own servers. All analytics data remains within Brindleford Technologies Ltd infrastructure and is never shared with external analytics providers. This collects:

• Pages or screens visited and navigation paths
• Approximate geographic location (country, region, city) derived from your IP address
• Device type, browser (web), operating system, and app version (mobile)
• Session duration and engagement metrics
• Referring website (web only)

Rybbit does not use cookies, device advertising identifiers, or track you across other websites or apps. Your IP address is used only to determine approximate location and is not stored in its original form.

Cookies

We use essential cookies for authentication and session management on our website only. We do not use advertising or tracking cookies. Our analytics operates without cookies. The mobile app does not use cookies.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our DNS lookup and network diagnostic services across web and mobile platforms
• Create and manage your account
• Save your lookup results for future reference (if you choose)
• Analyse usage patterns to improve and optimise our services
• Identify and fix technical issues affecting user experience
• Monitor and prevent abuse of our services
• Respond to your inquiries and provide support

4. Data Retention

Saved Results: Automatically deleted after 6 months from the date saved.

Account Data: Retained until you delete your account or request deletion.

Server Logs: Retained for up to 30 days for security and debugging purposes.

Analytics Data: Aggregated analytics data is retained indefinitely but contains no personally identifiable information.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Analytics data is processed entirely on our own servers and is not shared with external analytics services.

We may share information only in the following circumstances:

• Legal Requirements: If required by law or in response to valid legal processes
• Protection: To protect our rights, privacy, safety, or property
• Service Providers: With trusted third-party service providers who assist in operating our website and app (subject to confidentiality agreements)

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including encryption of data in transit (HTTPS/TLS), secure password hashing, and regular security updates. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, please contact us at privacy@brindleford.co.uk

8. Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes affecting the mobile app, we may also notify you via an in-app notice or app store update notes.